Shipping policy
Shipping & Returns Policy
Shipping Timeframes
We process and ship all orders within 1–3 business days. Once your order has been dispatched, estimated delivery time is 7–14 business days, depending on your location and carrier conditions. Please note that delays may occasionally occur due to factors outside our control, such as weather, customs processing, or carrier disruptions.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise specified. From time to time, we may offer promotional free shipping on select orders.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery status in real time.
Free Returns
We offer free returns on all eligible items. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund or exchange.
Return Conditions
To qualify for a return:
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Items must be unused and in their original condition
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All original packaging, tags, and accessories must be included
Return Process
To initiate a return:
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Contact our support team with your order number
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Receive a prepaid return shipping label
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Pack your item securely and send it back using the provided label
Refunds
Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.
Exchanges
If you wish to exchange an item, please indicate this when contacting support. We will guide you through the process and ship your replacement as quickly as possible.
Contact Us
If you have any questions about shipping or returns, please reach out to our customer support team—we’re here to help.